Outsourcing debt collection-related roles through Onshorers offers small businesses a cost-effective solution to improve efficiency and streamline operations. By outsourcing entry-level tasks such as customer service, data entry, and document filing, your business can reduce overhead costs while ensuring that critical processes like debt recovery, payment tracking, and follow-ups are handled with consistency and professionalism.
At Onshorers, we connect debt collection agencies with top-tier offshore talent—without the middleman fees. Hire directly, save costs, and access skilled professionals who are dedicated to helping your business thrive and recover outstanding debts.
Cost-Effective Solutions: Hire exceptional talent at a fraction of the cost of local employees, ensuring you maximize your budget while maintaining high performance.
No Middleman Fees: We cut out the middleman, allowing you to work directly with your hire for more control and cost savings.
Fluent English & US Hours: Our professionals are fluent in English and work according to US business hours, ensuring smooth communication and efficient operations.
Tailored to Your Needs: Whether it’s customer service or case management, our talent seamlessly integrates with your team and supports your debt collection processes.
Contact debtors to remind them of overdue accounts, provide basic information on payment options, and document conversations.
Follow up on missed payments or previous collection attempts and track responses.
Handle inbound calls, answer general queries regarding debt status, and assist in directing more complex inquiries to senior staff.
Provide basic customer service, assisting debtors with account queries, setting up payment plans, and offering payment options.
Monitor and update the status of accounts, ensuring that they are classified correctly (e.g., overdue, settled, in dispute).
Prepare and send standard collection letters, notices, and payment reminders to debtors.
Help organize, prepare, and file paperwork related to debt settlement agreements and payment schedules.
Process simple invoices, track payments, and assist with the basic management of accounts payable.
Input and update debtor information, payment histories, and other relevant data into the collection management system.
Assist in the preparation and review of billing statements, ensuring they are correct before sending them to debtors.
Assist with filing and organizing legal documents related to debt collections, including settlement agreements and payment plans.
Assist with basic bank reconciliations, ensuring payments are recorded correctly and helping with identifying discrepancies.
Organize and file documentation related to debt collection, including payment records and agreements.